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THE GLOBE AND MAIL'S ON-LINE BROKER SURVEY
2002 Broker Survey Satisfaction Survey
| Broker |
Dissatisfied |
Satisfied |
Satisfaction rating (%) |
| Qtrade Investor |
3 |
115 |
97.46% |
| eNorthern |
3 |
42 |
93.33% |
| Disnat |
4 |
38 |
90.48% |
| BMO InvestorLine |
38 |
306 |
88.95% |
| Sun Life Securities |
1 |
8 |
88.89% |
| TD Waterhouse |
178 |
990 |
84.76% |
| Merrill Lynch HSBC |
12 |
66 |
84.62% |
| National Bank Discount Brokerage |
12 |
50 |
80.65% |
| Royal Bank Action Direct |
91 |
344 |
79.08% |
| ScotiaMcLeod Direct Investing |
81 |
289 |
78.11% |
| Credential Direct |
6 |
19 |
76.00% |
| E*Trade Canada |
51 |
138 |
73.02% |
| CIBC Investor's Edge |
67 |
157 |
70.09% |
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