COVID-19 Update: We’re here when you need us

As provinces and territories across Canada continue to reopen their economies, we are mindful of maintaining everyone’s health and safety.

Currently our offices are closed to the public. Additionally, because the Canadian Depository for Securities (CDS) also remains closed, we are unable to receive or issue physical share certificates at this time.

We will continue to monitor the situation and will let you know when it becomes safe to resume these services. In the meantime, we are here to support you through phone, online and mobile channels. In addition to our Service Centre, there are many self-help resources available to you on our website:

If you need assistance outside of these resources, please contact our Service Centre at info@qtrade.ca or 1.877.787.2330, Monday to Friday 5:30am to 5:00pm PT.

We’re here to help you invest with confidence.